Phoenix Instinct Bag Twin Set

August 6, 2025

The Verdict

A black and grey bag with an attractive red logo. 360° wheels with an almost large beaded construction that allows the bag to move in all directions, as opposed to a standard wheel.

I have had this bag for two years, and it has revolutionised my air travel abroad, train, and bus journeys, as well as many everyday activities such as shopping, because I no longer carry bags on my lap or slung in the back of my chair.

To attach the bag to my chair, I reach behind me, align the attachment clamp to the adapter bar, and press downward. To remove the Twinset from its attachment in the back of my chair, I reach behind me from a seated position and pull upwards!

Since the bag completely supports itself, there is no concern about my chair tipping, plus it goes up curbs, and I can wheelie just fine. The multidirectional wheels allow me to freely move in any direction.

The only downside of their design is that they are a bit noisier than typical smooth wheels. However, I haven’t had any difficulty with them over cobbles in Europe, or on the generally terrible sidewalks and packed dirt paths that you find everywhere.

I found it took a bit of adjusting to set up initially and I had some difficulty due to the fact my chair was a newer style at the time. But the staff at Phoenix Instinct were incredibly helpful, and I have since added the Phoenix Instinct Compact to my collection.

The Twinset comes with a very handy backpack that attaches to the bag. It is very large and holds everything I need to carry on a flight, along with all the extra equipment for my Service Dog. I find that I don’t use the backpack directly on the back of my chair or my back because the padded shoulder straps are too big/broad to fit well on my wheelchair back or my shoulders, but this is probably because my chair is quite narrow.

The material and construction of the bag are incredibly durable. I travel internationally by plane over 20 times a year, and I have had no issues at all. I feel it is top quality. I cannot imagine going back to travelling without the Twinset.

Ease of Assembly

Comfort Rating

How of Transport

Off-Road Capability

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