Our Website Address: https://www.accessyourlife.co.uk/
Access Your Life Ltd is committed to protecting your privacy and will only process personal confidential data in accordance with the Data Protection Act 1998, the General Data Protection Regulation 2018, the Common Law Duty of Confidentiality, and the Human Rights Act 1998.
This privacy policy tells you about our responsibilities and how we take ownership of the data we hold and process about you. We act as a data controller and are required by law to inform you why and how we use your data, and what rights you have over it.
Access Your Life is a trusted source of information for people living with disabilities and their carers. We encourage users to share experiences, starting with wheelchair reviews and now including all types of medical equipment.
We offer a communal blog, an equipment rehoming scheme (buy/sell/donate), and a request service to match users with suitable distributors. Contact details:
We hold the minimum data necessary to provide our services securely and confidentially.
To provide personalised recommendations based on your physical needs, lifestyle, and environment.
All staff, volunteers, and partners have a duty of confidentiality. Data is accessed only on a need-to-know basis, and only with appropriate training and controls.
Data may be shared with suppliers and partners with your consent. Exceptions apply in cases of legal obligation or risk of harm.
Data is not transferred outside the EEA unless necessary and consented to. We may share anonymised or consented data for marketing, insurance, or research purposes, such as review insights or product development.
Your data may be amended before publication (e.g. blog or advert), but only with your emailed approval.
Please see our Retention Schedule PDF for how long data is stored and how it is disposed of.
Contact us if you have questions about your identifiable data.
We take data complaints seriously. Please contact us if you feel data use is unfair or inappropriate.
Minimal anonymised data may be shared with partners to evaluate service performance.
We take steps to protect user privacy. Our site complies with UK privacy laws.
Cookies store information to help improve your experience. You can change your preferences at any time via the “Privacy & Cookies” tab.
Contact is at your discretion. Data is stored securely. Submissions are at your own risk, and we will only use your data for legitimate purposes.
You may subscribe voluntarily. Data is stored securely. You can unsubscribe at any time by replying “unsubscribe”.
External links are included carefully, but click at your own risk. We are not responsible for external content or damages.
Ads may contain tracking cookies. Clicking ads is at your own risk.
Engage with us on social media at your discretion. We recommend discussing sensitive information via phone or email.
Last Review Date: 31/5/2025
